Remote monitoring technologies are shaping the future of global dragline and shovel operations.

Operating in remote, hostile environments with high expectations for availability, one of the key challenges for high technology mining applications is service and support. The skills and support required to keep such systems working are in short supply. 

Operating in remote, hostile environments with high expectations for availability, one of the key challenges for high technology mining applications is service and support. The skills and support required to keep such systems working are in short supply. 

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MineWare's Integrated Support Centre (ISC) is a compelling example of how today's advances in remote monitoring technology are fast shaping the future of global mining operations. 

Established in the heart of Australia's mining technology centre, our Brisbane-based ISC currently monitors and supports over 120  draglines and shovels around the world. A leap ahead of traditional support approaches, the centre vastly improves the efficiency with which MineWare's shovel and dragline monitoring systems on site are maintained. 

The ISC facilitates the fast turn-around time of information assisting managers to respond quicker and become more proactive based on trends identified. The ISC can interface with one or more draglines or shovels at multiple sites in real time, fully mobilising information and presenting it in a context that builds a complete picture of what is happening on any machine—as and when it happens.

We have established the ISC as a demonstration centre for industry to see first hand the opportunities presented by MineWare's advanced technology infrastructure.


mRoc Desktop is a real time, off-board monitoring tool that delivers valuable data from our Pegasys and Argus systems straight to your desktop. mRoc Desktop's technology is revolutionary in its design and function, giving mining organisations greater access to—and visibility of—their shovel and dragline operations from anywhere, at any time.

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